When knowledge is dispersed, you are less likely to find what you want via a formal search. You may not even know what you are looking for. But you are more likely than you were in the past to discover something useful through a chance encounter. That is why, the authors argue, people need to organise their lives in ways that increase their chances of unexpectedly bumping into someone who can tell them something useful.
Aug 7th, 2010 4:35pm